Are our clients satisfied?
Our client's appreciation and satisfaction gives us new energy every day. Their satisfaction is evident from a recent customer satisfaction survey, which revealed that no less than 78% of our clients would recommend us to family, friends and business relations!
During the particularly successful year of 2008, EeStairs delivered incredible results to meet the demands of clients. Customer satisfaction hardly suffered during this time. EeStairs is taking additional steps in order to maximize customer satisfication. The Exponent of Excellence is true for both our products and our services. Even if all our clients are satisfied, we would still like to go a step further.
We are pleased with the results of the customer satisfaction survey, especially with the recommendations for areas open for improvement. We’d like to share one of the testimonials with you.
“We are incredibly satisfied with EeStairs’ service. EeStairs installed a stair in our new building. We received an excellent quote, and they were very flexible with the changes we wished to see.
The installation went very smoothly. When, after closer inspection of the railing, we wished to see a slight alteration to the design (small rosettes), the installers took it back again and returned it with the desired changes in no time at all, and at no extra cost! Few things during the
construction went as well as this staircase. Our compliments!” (Koen Cornelissen)
Winners of the Hot Air Balloon Ride
Two participants of the customer satisfaction survey (performed by a third party firm) won two trips with the two-seater hot air balloon from PH-MAD.
The winners are:
Dennis van Kranenburg
Jan Hendriks
The team at EeStairs congratulates the winners and wishes them a great trip!

